Conditions of use

This Website is operated by Accurate Roof Trusses Pty. Ltd. 

ABN: 38 600 220 380


These Terms and Conditions of Use govern use of this website and your use of this website indicates your acceptance of these Terms and Conditions. Accurate Roof Trusses Pty. Ltd. (ART) may from time to time amend, update or change this website including these Terms and Conditions of Use without prior notice.


Refer to the Privacy Policy, which form part of these Terms and Conditions of Use.

Information on Website

Publishing information about a product on this website does not ensure it’s availability. Products are advertised subject to availability. Price information is subject to change without notice. ART does not undertake to keep this website updated and is not liable to you or anyone else if errors occur in the information on this website and/ or if that information is not up to date.

Links to other Websites

ART may provide links to websites and/ or affiliates not operated by ART.  These linked websites are not under the control of ART and we are not responsible for the privacy practices or content of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies of those websites.

Intellectual Property Rights

All material contained on this website is the property of ART and protected by copyright. Except as permitted by relevant copyright legislation or with the prior written approval of ART and/ or its affiliates, any material may not be otherwise used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part.

The trade marks appearing on this website are primarily trade marks of ART. Other trade-marks displayed on this website are trade marks of their respective owners. The trade-marks must not be used or modified in any way without the express written permission of ART or the relevant affiliate or third party owner.


By registering your details, you are agreeing to accept marketing (by email and/ or SMS) from ART and/ or it’s affiliates. You may unsubscribe at any time via the ‘unsubscribe’ section on this website.

This website uses “cookie” information collection technology. Cookies may also be used by ART and/ or it’s affiliates. If you do not wish to receive cookies, it is your responsibility to use a browser which does not (or is configured not to) accept cookies which may then limit the functionality of this website. 

Your Satisfaction is our Priority

When placing an order on this website, you confirm that all the details entered are true and correct. ART cannot accept any responsibility for incorrectly ordered item(s). In the rare instance that any product(s) purchased are damaged, wrongly given and/ or if you are not satisfied, ART reserves the right to have the order assessed for acceptable quality prior to providing you with a suitable remedy that might include refund, replacement and/ or exchange of the item(s) purchased.

In order to claim under our Return and Refund Policy, you must return the product(s) to ART. You will be required to provide identification showing your name, address, signature and/ or any additional information that might be required to resolve the issue. Please contact us for any additional enquiries regarding this.

  1. Collecting your Order

    After ordering from our website, you will receive an email confirmation from ART including your order details (if you have provided your email address).  We will normally confirm receipt of your order within a few minutes of ordering containing details of your order including the day and time for collection.

    Should any item(s) ordered be unavailable, you will receive a phone call from us to discuss your preferred arrangement including but not limited to alternative item(s) and/ or refund.  Whereby the opportunity to discuss a suitable arrangement is not available, ART will automatically process a refund.

  2. Delivering your Order

    Policies, timeframes and costs vary depending on your order and location within Australia. Should you require delivery, please indicate within the Comments field during the order process and you will receive a phone call from us to discuss your preferred arrangement.

    Whereby you have indicated delivery and the opportunity to discuss a suitable arrangement is not available, ART shall automatically process a refund. 

    ART and/ or it’s affiliate delivery drivers reserve the right to leave a card (instead of your order). They may do so if there is no clear delivery instruction authorising them to leave the order in a safe place.


Your use of the material contained on this website is at your sole risk. Any information and data is provided on an as need basis and excludes any warranties which may be applicable by law.  ART reserves the right to change any of the material on this website at any time.

Reviews and Comments

ART encourages visitors to provide reviews of and comments about this website. If you send, post reviews and/ or comments, you grant ART and / or it’s affiliates a right to use, reproduce, modify, distribute and/ or display such reviews and comments in any media.

Limitation of Liability

To the extent permitted by law,  ART and/ or it’s affiliates limit liability in relation to any product or service purchased as a consequence of your use of this website to the lesser of: (a) the replacement of any product purchased; and (b) the purchase price paid by you to ART for a product or service.

To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this website and the content, whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent then our liability is limited to that extent.

Governing Law

The laws of the State of Victoria and the Commonwealth of Australia govern this website. This website may be accessed throughout Australia and overseas. ART and/ or it’s affiliates makes no representation or warranty that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.